Salesforce Online Training

Salesforce CRM generally pronounced as Salesforce Customer Relationship Management which has begun with the vision of re-inventing CRM. The major role of Salesforce CRM is to run completely in the cloud storage and there is no need of setup costs which helps your workers to do work from any device just with an internet either it may be a smartphone, tablet, laptop.

Salesforce is easy to operate for small business as well as large business organizations. It does not only start and end with CRM for sales and marketing but also enables you to manage all interactions with your customers/clients.

Objectives of the Course
  • Salesforce CRM software and its features.
  • Implementing automation, security and debugging data.
  • To learn Standard List Controller and Configure the UI.
SalesForce CRM Course Content Definition Of Cloud Computing And Types
  • Definition of cloud computing
  • On-demand advantages of Cloud computing
  • Services of Cloud computing
  • Saas(Software as a Service)
  • PaaS(Platform as a Service)
  • IaaS(Infrastructure as a Service)
  • Types of Clouds
  • Public Cloud
  • Private Cloud
  • Hybrid Cloud
  • Community Cloud
Definition Of Salesforce And It’s Products
  • Importance of Salesforce
  • Importance of CRM and Solutions
  • Grouth of Revenue using CRM
  • comparison of Salesforce CRM with other CRM Products
  • Salesforce Products
  • Salesforce Features and Edition Limits
 Salesforce Administration Sales Cloud-Generic Business Process
  • Features of Sales Cloud
  • Products
  • Campaign
  • Lead
  • Account
  • Opportunity
  • Contact
  • Contract
  • QuoteManage
  • Order
  • Forecast
  • Entitlement
Service Cloud and Customer Service
  • Features of Service cloud
  • case
  • Solution
  • Public Knowledge Base
  • Web-to-case
  • Self-Service Portal
  • Escalation rules
Company Information
  • creating Company Profile
  • Setting Fisca Year, Business Hours
  • Setting Holidays and Language
  • Identifying Edition
Salesforce-Force.Com Platform
  • Creating User Login Credentials
  • Setup-Personal Setup
  • About Administartion Setup
  • Standard Applications,  Tabs and Objects
  • Creating Custom Application(Design), Custom Objects and Custom Tabs
  • Creating Custom Fields Using DataTypes and Picklist and Dependencies
Manage Users
  • Creating users and Roles
  • Creating Custom Profiles
  • Discussion on Standard Profiles
  • Creating Permission Sets and Public Groups and Queues
  • Login History
Relationships In Salesforce
  • Lookup Relationship
  • Master-Detail Relationship
  • Many to many Rlationships
  • Junction Object
  • Rollup Summary Felds
  • ReaTime Scinarios
Applying Validations And Formulas
  • Overview of validation
  • Creating Validation Rule
  • Apply Formula in Validation
  • PageLayout on Objects
  • Mini PageLayout
  • Search Layout
  • Record Type
  • Field Level Security on Layout
Object Level Security Model (Table)
  • Profile Level
  • Permission Set Level
  • Field Level Security Model (Column)
  • Profile Level
  • Page Layout Security
  • Permission Set Security
Record Level Security Model-Sharing Settings(Row)
  • Overview of Record Level security
  • Organization-Wide-Default
  • Sharing Rules
  • Grant Access Using Hierarchies
  • Internal Access
  • External Access
  • Mannual Sharing
  • Owner Based Sharing Rule
  • Both Usage of Profile and OWD
  • RealTime Scenarios
Workflows And Approvals
  • Overview of Workflows
  • Email Alerts
  • Tasks
  • Field Updates
  • Outbound Messages
  • Time Dependent Workflow Actions
  • Order of Execution
  • Approval Process Definition
  • Dynamic Approval Process
  • Multi-Step Approval Process
  • Parallel Approval Process
  • Approval Process Actions
  • Real Time Scenarios
Data Management With SFDC
  • Overview Import wizard
  • Limitations on Import Wizard
  • Data Export
  • Import Objects
  • .CSV File usage in salesfore
  • Import Data into Salesforce
  • Data Loader
  • Mass Transfer Records and Delete of Records
Process Builder
  • Overview of Process Builder
  • Working with Process Builder
  • Workflows With Process Builder
Community Creation
  • Customer community
  • Partner Community
  • Creating User On Community
  • Self Registration
Security Settings
  • Single-Sign-on settings
  • Session Settings
  • Password Policies
  • Identity Provides
  • Login Access
  • Identity Connect
  • Email Admin Setup
Email Administration
  • Deliverability
  • Test Deliverability
  • Organization-Wide Addresses
  • Setting Email Footers
  • Compliance BCC Email
Administrative Integration
  • Overview on Declarative(no-code) and Programmatic (coding)
  • Consolidating SFDC to SFDC, SFDC to Excel and SFDC to Facebook
Reports And Dashboards
  • Importance of Reports
  • Discussion On Standard Report
  • Creating Custom Report, Tabular Report, Summary report and Matrix Report
  • Creating Joined Report and Report Types
  • Applying Filters on Report
  • Run Report
  • Export Report
  • create Dashboard
  • Fetching Dashboard in to Visualforce
Resolving Project Issues
  • Overview on Types of Projects
  • Issue Capturing and Priority
  • Isuue Resolving and escalation
  • How RealTime Issues
  • Overview on Outlook Email
  • Code Checking
  • BluePrint
  • Agile Methodology
  • How to Clear RoadBlocks
  • Office Communicator(O.C)
Salesforce Development Project Related
  • Resolving User Issues In Project
  • Importance of User In Application
  • Real time project explanation and Project Business Process
  • Project Development Life Cycle
  • Project Management Tools
  • Sandbox and UAT
  • Change Set
  • Deployment
  • Production
Before Start Development
  • Enable Development Mode
  • MVC Architecture
  • Developer Console Usage
  • Query Editor Usage
  • Execute Anonymous Window
  • Create Class Using Developer Console and Visualforce Using Developer Console
  • Test and Debug Using Developer Console
  • Installing Eclipse
Visualforce Pages
  • Comparison With HTML Tags
  • Create VF Using URL, Standard Navigatio, Developer Console& Eclipse
Data Sources In Visualforce
  • Apex Class Variables
  • Parameters Using URL
  • Global Standard Objects or Custom Objects
  • Static Data
Pageblock Tags
  • Pageblock
  • PageBlockSection, SectionItem
  • PageBlock Button and Location
  • CommandButtons and Actions
Input Components
  • InputText, InputField and InputSecret
  • InputHidden
  • InputFile
Select Components
  • SelectOption
  • SelectOptions
  • SelectCheckBox
  • SelectRadio
Message Tags
  • PageMessage
  • PageMessages
Panel Tags
  • PanelBar
  • PanelBarmItem
  • PanelGrid
  • PanelGroup
Other VF Tags
  • Column
  • CommandLink
  • Detail
  • Facet
  • Form
  • Iframe
  • Image
  • include script
  • Include Page
  • ListViews
  • Repeat
  • Tab and Tab Panel
  • Render,Rerender,RenderAs
  • Passing parameters
  • Creating VF Tabs
  • Related List
  • Enhanced List
List Views
  • Creating Views
  • PageBlockTable ListView
  • DataTable
  • DataList
  • Repeat
Action Components In Visualforce
  • Action support
  • Action Function
  • ActionStatus
  • ActionRegion
  • ActionPoller
Real-Time Topics With Visualforce
  • Usage of Static Resource In VF
  • Overriding Buttons, Links and Tabs with VF
  • Dynamic Visualforce Binding
  • Integrating Email with Visualforce
  • VisualforceTemplates
  • Generate Visualforce page as PDF,WordDocument
  • Real-Time Scenarios
Usage Of CSS In Visualforce
  • Create CSS Class
  • internal CSS
  • External CSS
  • StaticResource In external CSS
  • Bootstrap Usage in Visualforce
  • Real-time Scenarios
Usage Of JavaScript
  • JS Functions Usage in Visualforce
  • JS DOM Usage in visualforce
  • JS Events Usage in Visualforce
  • JS Validations In Visualforce
  • Internal JavaScript
  • External JavaScript
  • Real-time Scenarios
Usage Of jQuery In Visualforce
  • Using Less Code In Visualforce
  • Jquery static resources
  • URL Plugins
  • AutoComplete
Usage Ajax In Visualforce
  • Overview on Connections
  • Ajax SOQL
  • Ajax DML
Usage Of Angular Js In Visualforce
  • Overview on Single Page Web Application
  • Dependency Injection
  • Controller, Directives
  • Filters,Model
  • Scope, Service
  • Expressions, Module
OOPS ( Object Oriented Programming )
  • Fundamental and Properties
  • Variables
  • Identifiers
  • Data types
  • Access Modifiers
  • Methods
  • Conditional Statements
  • Exceptional Statements
  • Class syntax writing
  • Constructing Method
  • Reference Variables
  • Setter Method
  • Getter method
  • Constructors
  • Class Properties
  • Return Statements
  • Inheritance
  • Abstraction
  • Polymorphism
  • Encapsulation
  • Creating Wizard Class
  • Wrapper Class
  • Usage Of properties in sfdc
APEX Collections
  • List class-Scenarios
  • Set class-Scenarios
  • Map class-Scenarios
  • Advanced Example Programs
  • Overview on SOQL,SOSL
  • Fetching Records on VF Using SOQL
  • Inserting Records from VF to Salesforce
  • Debug Logs
  • Static SOQL
  • Dynamic SOQL
  • Relational SOQL(p-c,c-p)
  • Functional SOQL(Aggregate,Date)
  • Creating Interfaces Using SOSL
  • governing limits on Apex
  • RealTime Project Scenarios
DML Operations
  • Database DML Operations
  • Insert Statement
  • Update Statements
  • Upsert Statement
  • Delete Statements
  • Undelete Statements
  • Merge Statements
  • Rollback operations
  • SavePoint In DML
  • Realtime Rroject Scenarios
Controllers In APEX
  • Standard Controller
  • Standard Set Controller
  • Custom Controller
  • Controller Extensions
Schema Programming
  • Objects
  • fields
  • Selected Options
Email Service Using Apex Class
  • Overview Of Email Sending
  • Outbound Email Service
  • Inbound Email service
  • Email Service Using Templates
  • Sending PDF Attachments
  • Sending VF Attachments
  • Mass Email Message Sending
  • Creating Methods for Sending Emails
  • Syntax for Send Emails
  • Realtime Scenarios
Custom Setting
  • List Custom setting
  • Hierarchial Custom Setting
Asynchronous APEX
  • Future Method-Long Running
  • Queueable Apex-Chain Jobs
  • Batch Apex-LargeDataVolumes
  • Scheduled Apex:Run On Schedule
  • Implemantation
  • Invoking Future Method from Schedule
  • Schedule Using Point and click
  • Schesule Using Code Customization
Batch APEX
  • Iterable Class
  • QueryLocator
  • GetQueryLocator
  • Start Method
  • Execute Method
  • Finish Method
  • Sending Email From finish Method
  • BatchableContext
  • Debug Batch Apex
  • Creating Future Methods in Batch Apex
  • Implementing Database.AllowCallouts
  • Call Batch In a Batch
  • Serialize Batch By Batch
  • RealTime Scenarios
Apex Triggers
  • Overview On Triggers
  • Trigger Events
  • Before Triggers
  • After Triggers
  • Insert Triggers
  • Update Triggers
  • Delete Triggers
  • Undelete Triggers
  • New
  • Old
  • NewMap
  • OldMap
  • Recursive Triggers
  • Validation Rule with Trigger
  • Workflow with Trigger
  • Invoking Batch Apex,callouts from trigger
  • Invoking Schedule, Future Methods from Trigger
  • Real-time Scenarios on Each Topic
Test Class
  • Overview on Test classes
  • StartTest, StopTest
  • Test Class on Batch APEX, Apex class, Schedule Apex & Triggers
Programmatic Integration Integration and Web Services
  • Definition Of Integration and  Web Services
  • Purpose Of Web Services
  • Types Of Web Services
  • JSON Class, Generator Class, Parser, Serialization
  • JSON Deserialization
  • XML CLASSES IN Web Services
  • HTTP Callouts
  • Creating APEX WSDL File
  • Integration Using SOAP API
  • Integration Using REST API
  • Real Time Scenarios

Q. Why Should I Learn Salesforce From Zenith Trainings?

A: This Zenith Trainings Salesforce certification training is a comprehensive learning approach for master the Salesforce developer and Salelsforce administrator. As part of the training you will learn about Salesforce fundamentals, Visualforce, Apex language, dashboard, process automation, and more. Entire training is in line with the Salesforce certification exam.
You will be working on real time Salesforce projects that have high relevance in the corporate world, step-by-step assignments and curriculum designed by industry experts. Upon completion of the Salesforce certification training course you can apply for some of the best jobs in top MNCs around the world at top salaries. Zenith TRainings offers lifetime access to videos, course materials, 24/7 Support, and course material upgrading to latest version at no extra fees. Hence it is clearly a one-time investment.

Q. What Kind Of Projects Are Included As Part Of The Training?

A: Zenith Trainings is offering you the most updated, relevant and high value real-world projects as part of the training program. This way you can implement the learning that you have acquired in a real-world industry setup. All training comes with multiple projects that thoroughly test your skills, learning and practical knowledge thus making you completely industry-ready. You will work on highly exciting projects in the domains of high technology, eCommerce, marketing, sales, networking, banking, insurance, etc. Upon successful completion of the projects your skills will be considered equal to six months of rigorous industry experience.

Deepa Singh

This Zenith Trainings online Salesforce training course ticked all the right boxes. I was able to master the Salesforce CRM tool thanks to you!


Thanks for your prompt response, really appreciate your support. Thank you Zenith Trainings.

Contact Us

 +91 63051 49934

Offer :
Get Self-Paced Videos Free With This Course!

Self-Paced ($300)

  • Lifetime access with high-quality content and class videos
  • 40 hours of course presentations by hands-on experts
  • 26 hours of lab time
  • 24×7 online support

Live Online Training ($300)

Mon -Fri (6 Weeks)——————————————————
Mon -Fri (6 Weeks)

Project Support ($500)

  • Daily 2 hours session
  • 6 Days support per week